Both humidifiers make about 62 decibels of sound, which is similar to a quiet conversation.
Using tap water is not recommended, as it may contain minerals that can lead to buildup and "white dust." It's best to use filtered or distilled water for optimal performance.
Yes, you should clean some parts like the Atomizing Screen, Fan Blade, Pump Cone, and Reservoir Pan. Clean these to remove dirt and bacteria. It's best to do it every 30 days. Using BioCubes can help keep things clean. Once a year, check for calcium buildup and use a dissolving agent to remove it. Don’t leave water in the reservoir for too long.
To adjust the humidity level, you can use the optional humidistat that comes with the humidifier. Simply set your desired humidity level, and the humidifier will automatically maintain it.
If you notice dry air, static electricity, or issues with your skin, furniture, or plants, you may benefit from a humidifier. It helps maintain the right humidity level in your environment.
The Minifogger and Hydrofogger connect to your water supply using 1/4" tubing. They fill automatically, so you don’t need to refill anything!
It's important to change the water every day or at least every other day to prevent bacteria growth and ensure clean, healthy humidification.
Yes, a humidifier can help reduce allergy symptoms by keeping the air moist.
Yes, adding moisture to the air can help reduce snoring by keeping your throat and nasal passages moist.
You can feel the moisture in the air or check the humidity level with a hygrometer.
Open the water tank, fill it with water, and close it before turning on the device.
Yes, most humidifiers are safe to use overnight, but check the manufacturer's instructions.
Cool mist humidifiers release cool water vapor, while warm mist humidifiers produce warm steam.
Choose a humidifier based on the room size. Small humidifiers are good for small rooms, while larger ones are needed for big spaces.
Certain items, like those with opened packages or missing parts, may not be returnable. Check the policy for exceptions.
Returns after the specified return period are generally not accepted. Contact customer service for special circumstances.
Shipping costs for returns may not be covered. Verify with the customer service team whether you need to pay for return shipping.
Contact customer service immediately for instructions on returning the incorrect item and receiving the correct one.
If the humidifier is faulty, you can return or exchange it under the warranty or return policy.
If you lost your receipt, contact customer service to see if they can assist you with a return or exchange.
Refunds usually include the purchase price minus any applicable fees. Check the policy for details on deductions.
Yes, you can usually cancel a pre-order before it ships.
You will have to cancel each order separately. Check with the customer support team for more details.
It will be better if you can give a reason to cancel your order. But this is not mandatory.
Cancellations are usually processed quickly, often within a few hours.
We do not charge a fee for cancellations done before the shipping of the order
Check the cancellation policy or speak to our support team in such cases.
You can cancel the order and place a new one for the correct humidifier.
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