Last Updated:January 06, 2025
Hydrofogger strives to make your shopping experience smooth and efficient. Our Delivery Policy outlines the process for receiving your orders, including shipping methods, delivery times, and related details.
Processing Time
-
Orders are generally processed within 1-2 business days after your purchase.
-
Once your order is processed and shipped, we will send you an email confirmation with tracking information.
Shipping Methods
-
We offer a variety of shipping options to meet your needs, including standard and expedited shipping.
-
The available shipping methods are displayed during the checkout process, and you can choose the option that works best for you.
Shipping Costs
-
Shipping fees are calculated based on the size, weight, and destination of your order.
-
The shipping cost will be shown at checkout before you complete your purchase.
Shipping Address
-
Please ensure that the shipping address you provide is accurate and complete to avoid delays.
-
We are not responsible for shipping issues or delays caused by incorrect or incomplete address information.
Delivery Times
-
Estimated delivery times vary based on your location and the shipping option chosen at checkout.
-
While we aim to meet the estimated delivery times, please note that delivery is not guaranteed and may be affected by factors beyond our control (such as weather, postal service delays, etc.).
International Orders
-
Currently, we only offer shipping within the United States. We do not ship internationally at this time.
Damaged or Lost Packages
-
If your order is damaged or lost during shipping, please contact us immediately.
-
We recommend retaining your tracking information and any damaged packaging until the issue is resolved.
Shipping and Delivery Issues
If you experience any issues with your order or delivery, such as delayed shipments, damaged products, or missing items, please reach out to our customer support team. We will work to resolve any issues as quickly as possible.
Thank you for shopping with Hydrofogger! We are committed to providing you with fast, reliable shipping and a hassle-free experience.
If you need assistance, don’t hesitate to contact our Customer Help team.